Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial

My mother, Bobbie Jean Ross, passed on April 14, 2020. Our case was assigned to Cynthinia 'Cindee' Towns in the Hyde Park Office. While planning and managing the details of my mother's cremation, Cindee proved to be an excellent counselor and advised us wisely based on her experience in the industry. She demonstrated an innate ability to anticipate my needs, updating me on my mother's cremation progress regularly, such as the doctor’s sign-off on the death certificate, cremation permit, urn selection, and estimated cremation date. Cindee went above and beyond expectations when she called to share the notification she had received from the crematory that mother’s body had entered the cremation furnace. Without a doubt, Cindee's caring nature and expertise in her field simplified the difficult process of cremating my mother during a pandemic. I am eternally grateful for everything Cindee Towns has done for my family. She is an invaluable asset to the Cremation Society of Illinois, and I would recommend to anyone in need to request Cindee as a counselor.

Claudia Ross

April 30, 2020

Maria is fabulous...could not ask for better, kinder service...efficient...a lovely person......happy to have met her....she made the process so easy...

Vera ward

March 16, 2020

Missy Deleon was wonderful at completing and walking us through any options/changes for my Mom’s pre-arranged cremation. Having arranged this nearly 20 years ago - we did have a few minor changes. We never felt pressured or uncomfortable reviewing our options. I would recommend Cremation Society of Illinois to anyone who wishes to be cremated. My pre-arrangements are already done as well - I am very happy it is with Cremation Society of Illinois. Thanks Missy for everything.

Veronica S. of Orland Park, IL

January 27, 2020

I was totally impressed with the person who handled the arrangements, namely Brooke Benjamin. I had no prior experience with dealing with a cremation, or a cremation firm. But so many things were handled by her that I did not have to do myself - place the obit, print the invitations to the celebration of my friend's life, arrange for and get the death certificate, etc.


Mike informed me of Veteran's options that I would not have known were available, as well as support in dealing with burial arrangements and obituary.


The arrangements my mom and I had were made about 20 yrs. ago. I thought the services from beginning to end were handled extremely well with the family the top priority. I am very happy we chose the Society yrs. ago. After planning so many years ago I was very satisfied.


Brooke Benjamin is the consummate professional. She was extremely adept at presenting the decisions we had to make in a clear and supportive manner. I felt like she really cared about my experience at a time when I was extremely vulnerable.


Your director, Mark Kazlauskas , was very helpful. We were late and he stayed and waited for us, took his time with us, and made sure we were happy with all the arrangements.


Yes I would. I was very pleased with the courteous service from Mike in the Romeoville office and the gentleman that called me before to let me know cremation was going to start and when it was done. And the respectful way Mike handled giving me my husband remains, even so far as carrying him out for me.


Aurora | (630) 820-2828
4255 Westbrook Drive, Suite 213, Aurora, IL 60504

Chicago - 55th Street | (773) 752-6400
1344 E. 55th Street, Chicago, IL 60615

Chicago - Addison Street | (773) 281-5058
736 W. Addison Street, Chicago, IL 60613

Crystal Lake | (815) 444-0740
41 N. Virginia Street, Unit B, Crystal Lake, IL 60014

Glen Ellyn | (630) 627-4500
1170 Roosevelt Road, Glen Ellyn, IL 60137

Homewood | (708) 206-2000
17859 Bretz Drive, Homewood, IL 60430

Mt. Prospect | (847) 577-6505
1030 E. Northwest Hwy., Suite 100, Mt. Prospect, IL 60056

Rockford | (815) 282-6202
6825 Weaver Road, Rockford, IL 61114

Romeoville | (815) 886-2000
795 Forestwood Drive, Romeoville, IL 60446

Chicago Funeral Service Center | (773) 774-3333
6471 N. Northwest Hwy., Chicago, IL 60631

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